Case study

Riverside Admissions

Higher education

Admissions & enrolment

Document uploads, status tracking, and CRM-ready handoff.

Quick info

At a glance — industry, engagement type, timeline, and region.

Context for the project and what the client needed to achieve.

The institution wanted a calmer admissions journey: fewer phone calls about “where is my application?”

The problems, constraints, or risks we started from.

Fragmented PDF workflows; applicants dropped off on mobile uploads.

How we approached delivery — architecture, process, and collaboration.

We built guided steps, virus-scanned uploads to object storage, and webhook events into the CRM.

Outcomes, metrics, and what changed for the business or users.

Higher completion on mobile; admissions staff saw unified queues.

Tools, platforms, and stack choices for this build.

Tell us about goals, timeline, and constraints — we’ll respond with a clear path and realistic next steps.